Refund policy

Shipping Policy

Thank you for shopping with us! We strive to get your order to you as quickly and efficiently as possible. Here’s everything you need to know about our shipping process:

  • Processing Time: Orders are typically processed within 1–3 business days. During peak seasons, processing may take up to 5 business days. You will receive an email with tracking information once your order has shipped.

  • Shipping Methods & Rates: We offer various shipping options depending on the size and weight of your order. Shipping rates will be calculated at checkout based on your location. We currently ship within the U.S. and to select international locations.

  • Shipping Delays: While we work hard to ensure timely delivery, shipping carriers may experience delays that are beyond our control, especially during busy seasons or due to unforeseen circumstances. We appreciate your understanding if your order is delayed.

  • Lost or Damaged Items: If your order is lost or damaged during shipping, please contact us immediately, and we will assist you in resolving the issue with the carrier. We’re committed to ensuring you’re happy with your purchase!

Return Policy

We want you to be completely satisfied with your purchase! If for any reason you’re not, our return policy is designed to make the process as easy as possible.

  • Returns: We accept returns on most items within 30 days of receiving your order. Items must be unused, in original condition, and in their original packaging. To initiate a return, please contact us with your order number and the item you wish to return. We’ll guide you through the return process.

  • Non-Returnable Items: Certain items are non-returnable, including customized or personalized products, as well as products marked as final sale. Please check the product description for any exclusions before purchasing.